AI Chatbot Integration.

GPT-4 powered chatbot embedded into a client's website for 24/7 automated customer support.

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The Challenge

A fast-growing online booking platform was overwhelmed by customer support tickets. Repetitive queries about booking conditions and documentation delayed support responses, driving client churn.

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Our Solution

We integrated a GPT-4 powered support assistant via the OpenAI API. We structured their support manuals into mathematical vector embeddings (RAG) using pgvector, enabling the bot to answer platform-specific inquiries accurately in real-time.

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Key Results

✓ Autonomously resolved 70% of inbound customer queries without support team handoff

✓ providing 24/7 instant support coverage and raising customer satisfaction scores.

Client Category AI Tool

Technologies Used

OpenAI API Vector DB Laravel JS

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Got Questions?

Frequently Asked Questions

Everything you need to know about working with Codemir IT Experts.

We specialize in PHP Laravel for the backend, and Tailwind CSS along with Alpine.js or Vue/React for the frontend. This ensures high performance and scalability.

We build 100% custom websites from scratch. We do not use pre-made WordPress themes or drag-and-drop page builders. Everything is hand-coded for your specific needs.

A standard custom website usually takes 3 to 6 weeks. Complex web applications, CRMs, or AI integrations can take anywhere from 2 to 4 months depending on the scope.

We integrate OpenAI (GPT-4) and Anthropic models to create custom chatbots, automated customer support systems, content generators, and data analysis tools tailored to your business.

Yes! We offer flexible monthly retainers and ongoing support packages to ensure your system stays secure, updated, and performs optimally as your business grows.

Absolutely. We can audit your current website and rebuild it using modern technologies like Laravel and Tailwind CSS to drastically improve load times, SEO, and conversion rates.

Yes. Every website we build is mobile-first, fully responsive, and structured with SEO best practices (semantic HTML, fast load speeds, proper meta tags) right out of the box.

We maintain transparent communication through regular updates via email, Slack, or Zoom. You will always know what stage your project is in and what the next steps are.

Yes, we build robust, custom eCommerce solutions directly in Laravel with seamless payment gateway integrations (Stripe, PayPal) and custom inventory management systems.

Typically, we require a 50% deposit to commence work, with the remaining balance due upon project completion and your final approval before launch. Custom milestones can be arranged for larger projects.